Design, Analyze And Improve Business Processes

The business world is changing at a pace not seen since Henry Ford automated the production line. And it’s only getting faster. Today’s organizations must constantly and quickly transform themselves to meet these new challenges and demands or they will fall behind.

Agility is key. A systematic approach makes it possible.

Business Process Management (BPM) enables continuous improvement and transformation so your organization can maintain, even expand, its competitive edge. Thought Logic understands BPM is not a one-time activity, it is a discipline. We help analyze, design, and optimize business processes to interconnect people, process, and technology. The end result is a cohesive, agile system that can respond to, or lead, market forces while maintaining a healthy ROI.

The Thought Logic Advantage

  • Understand the operational impacts of organizational changes

  • Identify the right opportunities to create a more sustainable operation

  • Align business processes to the strategic or transformational objectives

  • Optimize business processes

  • Scale the operation to meet new methods and models

Our Approach

In re-designing processes, it is key to focus on what you want the expected outcomes to be rather than over-analyzing what is wrong with the processes today. Project teams can spend too much time on analysis … our Thought Logic teams focus on the key pain points and how we can fix them. As a result, we fix the problem and move quickly into designing for the future, engaging as many stakeholders along the way to ensure the solution is comprehensive and includes key concepts to minimize duplication, such as: automation, enabling technologies, standardization, and overall efficiencies.

Share your problem with us … we’ll show you solutions.

Thought Logic Service Matrix Business Process Management


You don’t have a process. Yet.

Thought Logic works with clients to create business processes aligned with their business goals and strategy. Taking a holistic approach, we keep the enterprise in mind understanding that we must not view each function independently, but as an interlinked set of activities that must cooperate to fulfill a business objective.

Through robust modeling methodologies, we design processes to improve performance while meeting the requirements of both the business and the domain, whether Finance, Supply Chain, Sales & Marketing, Human Capital, or IT.


You have a process. But is it working as well as it could? Will it work in the future?

We help clients understand the true performance of their current business processes so they can identify opportunities to optimize, following these steps:

  1. Breaking the process down into its various phases to reveal the inputs, outputs, and operations for each phase
  2. Uncovering gaps and inefficiencies
  3. Providing actionable recommendations to achieve optimization


You have a process. But it needs to be better.

Ultimately, BPM is about improving processes. Identifying those high-value processes that need the most attention is just half the battle. Thought Logic understands that business process improvement requires a strategic approach that considers interconnected technologies, workflows, and organizations. Implementing process enhancements and efficiencies via better use of technology and business policies eliminates redundancies, reduces costs, and improves quality.

The result? Better business results and a sustainable competitive advantage.


  • Project Leadership: Media

    A large media company developing a new gaming product to leverage their entertainment properties needs guidance to hit tight development milestones, in order to successfully launch release of the product in time for the retail holiday season.
    View Case Study

  • Project Leadership: Financial Services

    A multi-billion dollar financial services company, is consolidating multiple shared service centers into two lower-cost locations, and simultaneously implementing a new revenue management and fee billing solution from a third-party vendor
    View Case Study